Privacy Policy

At Melbourne Fleet Rentals, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit our website and use our car rental services. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, contact details (email, phone number), driver’s license, payment details, and booking information.

• Usage Data: Information about how you use our website, including IP addresses, browser type, and activity on the site.

• Payment Information: Credit card and payment method details, processed securely via our payment partners.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process bookings, payments, and car rental requests.

• To communicate with you regarding your bookings, customer support, and promotional offers.

• To improve our website and services based on user activity and feedback.

• To send important updates, such as changes to terms and conditions or privacy policies.

3. How We Protect Your Information

We take your privacy seriously and implement appropriate technical and organizational measures to protect your personal data. All sensitive payment information is encrypted using secure technology (SSL/TLS), and we follow industry standards to safeguard your details.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties for the following reasons:

• Payment Processors: To securely process payments and bookings.

• Service Providers: Third parties that help us maintain our website, handle customer inquiries, or deliver our services.

• Legal Compliance: If required by law, we may disclose your personal information to comply with legal obligations or protect our rights.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and collect data regarding website activity. Cookies are small text files stored on your device. You can adjust your browser settings to control cookie preferences or opt-out entirely, though this may affect your experience on the site.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of other websites, and we encourage you to review their privacy policies before providing any personal information.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correct: Request correction of any inaccurate or incomplete personal data.

• Delete: Request the deletion of your personal data, subject to legal or contractual obligations.

• Opt-Out: Opt-out of marketing communications by unsubscribing via email or contacting us directly.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the “Effective Date” at the top of the policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Melbourne Fleet Rentals
Email: info@melbournefleetrentals.com.au
Phone: 0411 497 718
Address: Melbourne Victoria